1 Do you ship worldwide?
Yes, we ship worldwide and postage is free within the United States.
2 Where you ship goods from?
Normally we ship the goods from USA（We have warehouses in Eastern New Jersey and western California ),Sometimes from China.It depends on the buyer's address.
3 What is the shipping cost?
We offer free shipping to USA. In addition, the cost in other countries and regions depends on the size of the item
4 What is the shipping time?
Shipment From Warehouse :We Ship 95% Of All Orders Within Three Working Days After Payment Received/Cleared.
Shipment within China:Order verfication, quality check and packaging. All orders are sent to the manufacturers for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes about 2-4 days.
5 How do I track my package?
We'll give you the tracking number and the url to look up the package, which ensures real-time tracking .
$Payment & Ordering
1 What payment terms you can accept?
We can accept Paypal, Visa, Mastercard and so on.
2 My payment was declined, why?
no fund availabel, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases(card not present purchases)etc. In any event by calling your issuing bank they can tell you why the card is declining.
Solutions: Try a different credit card or try using PayPal as your checkout method.
3 How do I cancel my order?
Only unshipped orders may be cancelled. Cancellation may be done either through email or by telephone. Refund will be issued accordingly if card is charged.
4 Is my information is securing using this site?
Absolutely!!! Our Secure Software(SSL)is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Return & Refunds
1 What items are returnable?
Within 30 days of order date:
In original condition: resell-able
Unused or undamaged
In the original packaging
2 How do I return a product?
Once you have alerted us you wish to make a return through an email contact. We will email you a link to start the easy return process.
3 What is your refund policy?
Our complete return policy is located at the RETURNS link at the bottom of the site.
4 How will you refund me?
You can find our refund policy by the link. The refund will go back onto the same card you used to place the order with us. Please allow 3-5 days for the funds to show in your account.